Voice Technology That Keeps Getting Better
Gone are the days of a phone system that is out of date within a few years after your purchase! i4CTel keeps your unified communications system up to date with latest technology to keep your business securely communicating with the world! With our strategic partnerships and relentless pursuit of perfection you can be confident your system is in good hands.
Powered by 3CX
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. With our preferred partnership, i4CTel is ready to bring a powerful and intuitive unified communications system to your business.
Partnership with VoIPTools
VoIP Tools allows i4CTel to provide the tools to expand 3CX capabilities. 3CX is a great phone system, but with VoIP Tools it can be even better!
A cloud based business phone brings a host of advantages that your business can use to reduce costs, increase efficiency, and power your goals. Enjoy the freedom to use any internet connected device to take calls or send messages. Enjoy the reliability that comes from redundancy that is built in to the platform so your business communications never go down.
Call Center Ready
Never Miss a Call – Advanced Contact Center Reporting
Simple, intuitive call center management offers the information required to monitor call queues in real-time, ensuring that not a single inbound call is lost.
Our contact center software ensures you provide your customers with quality service, and that your agents always reach their targets. Check the average and longest waiting times as well as the least talk time to guarantee no customer leaves your call center unsatisfied.
It also provides you with all the tools you need to review your agents’ performance. Answered calls, abandoned calls, average longest waiting time and more are all within easy reach, allowing you to ensure that your call / contact center is running smoothly at any given time.
In-built video conferencing has all the features to hold a one-on-one meeting, a sales presentation, a team brainstorming session, a webinar or even an online classroom. Set up hassle-free online meeting rooms with all the necessary tools for any given circumstance – employees can even use their mobile devices to join meetings.
Schedule Your Free Consultation Today!
Let us help you equip your business or organization with proven 21st century communications